We were delighted with the service we experienced from Dymond Engineering for our brand-new store fit-out in Romford Essex.

We decided on an industrial look and theme with a modern twist and once we found the look we wanted, we then went looking for a manufacturer to produce our floor and wall display units and we thankfully found Dymond Engineering via the internet.

Mike, Sue and Gavin were really responsive and helpful from the outset.  We sent them our design sketches and broad requirements and they then designed the floor stands to meet the look we were looking for, plus advising us on construction, materials, colours and sizes, etc.

Dymond then worked through our ideas and made some prototype samples for us to approve ahead of the full manufacturing, so when all the kit was delivered, there were no surprises or glitches. Delivery was made on the agreed time and this allowed us to be on schedule for our grand re-opening.

I’m also delighted to report that footfall has increased since we re-opened, with customers curious of the new store layout and in spite of the COVID pandemic, with have experienced encouraging sales which we are sure is down to the new environment.

“For more than 20 years Dymond have supplied us with innovative solutions at competitive prices, often within tight time scales.

Dymond Engineering work hard to understand a client’s needs and repeatedly deliver above our expectations. They value engineer in accordance with the market and application, and apply considerable expertise within both areas.

Over the period that we have worked with Dymond they have invested in the necessary technology to enable cost effective solutions suited to an ever demanding market.”

Hi Sue, Mike and Colin

Just a note to say thank you for the tremendous effort and support you have given me.

It is not easy coming to a new country with the aim of establishing a new clothing brand with retail high street stores and shopping centres, plus online and retail logistics.

The quality of shop fittings you have supplied are second to none and with the sometimes very short lead times, your company has never missed a deadline.

Opening 26 boutiques in a 2 year period is a task in its own and when working under such pressure it is an absolute pleasure to hear the other end of the phone continually say ‘we can do that!’

Thank you once again, it has been a pleasure working and of course knowing you personally over the period and I wish you every success in the future.

I cannot recommend your company enough for producing world class shop fittings.

“When looking for someone to assist in designing new concept shopfitting for our next 500 stores I had no hesitation in turning to a team I have used previously with great success. Jonathan Loader and Dymond complement one another, with Jonathan providing well considered and effective design input, which Dymond translates into practical yet elegant engineering solutions.

Dymond’s meticulous engineering standards can be relied upon to provide equipment and components which are absolutely fit for purpose, but in addition to this he thinks beyond the immediate brief to identify potential enhancements that had not previously been considered.

Dymond Engineering provide a refreshing combination of first class engineering skills, high quality control standards, adherence to agreed schedules, and an innovative, solution based attitude to whatever challenges they are faced with.”

“Dymond have been fantastic every step of the way with regards to giving us a contemporary fixture system that suits all our needs. As a Cotswold boutique, Dymond had to create a bespoke system that took into account our 18^th Century stone walls and it had to give us the flexibility to create the right look and ambience needed for our Customer environment, we are very happy with our Dymond journey and aftercare service.”

“Hills Design have been working with Dymond for nearly 20 years in the design, development and supply of metal based retail display equipment. On every project we have received an instant understanding and buy-in of our creative ideas and solutions.

This is followed by the usual sensible interpretation into what is best relative to manufacturing techniques, other materials being used on the project and of course cost! An instant positive response on prototype requests is followed by full support in the development and refining of our idea through to the final solution. Supply of production orders receives the same level of attention, through to project delivery and after sales support.

It has been, and will continue to be, an absolute pleasure to work with one of the UK’s leading engineers in the retail and display industry. They really are ‘nice people to do business with’! ”

“We at Calendar Club have enjoyed working with Dymond and the team since 2004. They have helped us re-engineer many of our existing fittings, as well as developing new fixtures. This has resulted in a flexible system which enables us to build one of our seasonal units in any location to the required specification in a tough retail environment. When you have to build and close some 280 shops every year as we do, the detail is everything. Dymond understand precisely our particular needs for robustness in transportation, speed of build time, and discreet but stylish solutions.

Any problem we have presented them with, they have produced a solution for. We are always operating under tight timelines and delivery schedules, but somehow Dymond always get us out of potential sticky situations. With their eye also for cost-savings, it helps us to keep growing our business steadily in a difficult and faltering economy. Long may it continue.”

“One of the great things when working with Dymond is they have always understood our brief, given their advice on how best to achieve it, told us what they are going to do and then delivered what they promised.

They provide invaluable input into the design and functionality of the shop fittings we require; advising us on strengths and load bearings; engineering costs out, and addressing important issues of longevity which are crucial to our retail environments.

As well as their design and engineering expertise, Dymond have always provided excellent quality and customer service – nice people to work with.”

“Condor Cycles are one of the UK’s leading manufacturers of bespoke bicycles. Using the latest innovation in Italian designed frames, their meticulous attention to detail means they have led the field in custom cycles for over 60 years.

Having operated from their store in Central London for 10 years they decided to purchase the adjacent premises and develop a flagship store that would enable the business to grow for another 10 years.

Following a detailed tender, DWD Retail Products were chosen as the main contractors with responsibility for all elements of the refurbishment, from planning to signage. This included the design & manufacture of all the retail fixtures and equipment, for which DWD commissioned Dymond Engineering/Shop Fittings.

Condor’s Managing Director, Grant Young, commented that cycle retailing is a specialist market and that standard shelving, display and slatwall equipment were not right for Condor, nor did it allow the products to be merchandised correctly. DWD and Dymond therefore dedicated themselves to ensuring that each of Condor’s products could be displayed effectively, and that all the fixtures were custom designed and manufactured to incorporate all of Condor’s specific requirements.

The refurbishment took 12 weeks to complete and Condor were able to trade throughout, with minimal disruption to the business.”